Frequently Asked Questions



Printing and tailoring of personalized products that are ecological or with inspiring messages.

Production lead time:

Production lead time is typically 5-10 business days after assembly approval. This time frame may vary, however, depending on the size of your order and the production of our other ongoing projects. We suggest you check with our production team. The deadline is calculated after final approval and not after sending the order.

Out of stock:

We never run out of stock since we are a manufacturer and not an importer.


Samples are available at special prices. Contact us for more details. You can get them as a set or individually.

Packaging of individual products and multiple shipments:

We offer packaging and multiple shipment services. Contact us for details.

Credit term:

If your account is not open, you will have to pay the entire order before production begins. We accept bank transfers, checks and Visa, Mastercard and American Express credit cards. A 30-day credit limit may be granted upon acceptance of your credit opening application.
You will be charged an amount of $ 75.00 for bad checks. A 2% monthly fee will be added for unpaid orders after 30 days.

Overdue or overdue accounts will be closed or returned with prepayment.

Transport costs:

Transport costs are the responsibility of the customer. We can use our carrier (we work with Canada Post and Canpar) and charge you for delivery or use your carrier. All you need to do is provide us with your account number. At your convenience.

Fast service:

For 48h or 72h orders, add a 30% fee

Setup Fee:

The setup fee is $ 60.00 (E).


Prices are subject to change without notice.

Quantity less than the minimum:

We can do it, but there is a charge of $ 50.00 (E).

Virtual event:

There is no charge for a virtual event

Product Sample:

Charges may apply for sending a sample.

Individual personalization:

It is possible to personalize your products with first names or specific themes. Contact us for an estimate.

Printing by the meter:

It is possible to print by the meter. The price varies depending on the fabric chosen and the quantity. Contact us and we will be happy to give you a quote according to your needs